We pride ourselves on being very vendor-friendly, so you’ll have plenty of support from our team:Dedicated Assistance: You’re not alone after you join. We offer ongoing support via email and phone for all our vendors. Have a question about using the dashboard, fulfilling an order, or anything else? Just reach out to us and we’ll help. We’re a small team that truly cares, so you can expect quick, personalized responses (Pro plan members get priority handling, but everyone gets friendly support).Marketing & Promotion: We don’t just list your products and hope for the best – we actively promote our vendors. Main Street Collective runs weekly marketplace ads, social media posts, and email campaigns that include all our vendors to drive traffic to the sitemainstreetco.us. We also regularly feature individual vendors in our marketing (for example, a “Vendor of the Week” spotlight or targeted social media shout-outs). This means more eyes on your products! Pro plan vendors will get featured more frequently in dedicated promotions, but every vendor gets promotion as part of the community.Design and Storefront Help: We want your shop to look its best. Our team provides a standard storefront template and will help with basic design elements – for example, resizing your logo or tweaking your banner image for a polished look. If you need more extensive design or branding work (like creating custom graphics or a multi-page shop layout), we can do that too. For Essential plan vendors, advanced design services are available for a small feemainstreetco.us, and for Pro plan vendors, we include some of that advanced customization at no extra charge. In short, we’ll help make your online storefront beautiful and on-brand.Community & Growth Resources: By joining MSC, you’re joining a community of Mississippi small businesses. We foster a supportive atmosphere – we share tips, success stories, and even host the occasional meet-up or online forum for our vendors to learn from each other. You’ll also receive guidance on things like product photography, SEO for your product listings, and inventory management best-practices (we have resources and one-on-one advice to help you succeed).Technical Support & Platform Maintenance: Don’t worry about the tech side. We handle all the website maintenance, security, and upgrades for the platformmainstreetco.us. The vendor portal (through Shipturtle) is pretty user-friendly, but if you ever encounter a glitch or need help navigating it, we’ll sort it out. You can focus on your products and customers, while we take care of keeping the site running smoothly.Bottom line: We’re here to help you at every step. Whether it’s a question about an order, ideas to boost your sales, or troubleshooting an issue, the Main Street Collective team has your back. Our success is tied to your success, and we’re committed to making your experience as a vendor positive and profitable!