FAQs

Main Street Collective is a curated online marketplace that showcases and sells handcrafted, locally made products from independent makers across the U.S. Every purchase supports a real artisan and their small business.

Many of our vendors create handmade gifts right here in Mississippi — including jewelry, clothing, home décor, and custom goods. Some vendors also offer curated products that fit our Southern and small business style. We clearly label handmade items in product descriptions whenever possible! Whether handmade or curated, every product reflects the heart of Southern craftsmanship and creativity.

Yes! Every vendor on Main Street Collective is a Mississippi-based small business. We proudly represent the makers, artists, and entrepreneurs who call Mississippi home. Our goal is to make it easier than ever for shoppers to discover Made in Mississippi gifts and support local talent.

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We currently ship within the United States. Stay tuned—international shipping is on our radar!

Because we work with multiple independent vendors, shipping times can vary. Most items ship within 3–7 business days, but exact timelines are listed on each product page.

Yes! Once your item ships, you'll receive a tracking number via email so you can follow your order every step of the way.

Since our products come from individual sellers, your items may ship separately. Don’t worry—they’re all on their way!

Returns are accepted within 14 days of delivery on most items. However, as many of our goods are handmade or made-to-order, some items may be final sale. Please check the product listing or reach out to us if unsure.

Email us at returns@mainstreetco.us with your order number and reason for return. We'll guide you through the process.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or was incorrect.

We’d love to hear from you! Apply to become a vendor by visiting our Sell With Us page. We’re always looking for passionate makers with a unique story.

Absolutely! Many of our vendors offer customizations. Check the product description or message the seller directly from the product page.

We're so sorry! Please email support@mainstreetco.us with your order number and photos of the issue. We’ll resolve it as quickly as possible.

Since items may ship from different vendors, parts of your order might arrive at different times. Check your tracking numbers or contact us if anything seems off.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Shop Pay.